aoe6mm Privacy Policy – How We Collect, Use, and Protect Your Personal Data

This Privacy Policy ("Policy") is issued by aoe6mm ("aoe6mm", "we", "our", "us"), the operator of the online casino and sports betting platform available at https://aoe6mm.vip. This Policy applies to all personal data collected from registered players, visitors, and persons who interact with the aoe6mm platform, website, customer support channels, and any associated services.

aoe6mm is committed to protecting the privacy of Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) ("DPA") and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines ("NPC"). aoe6mm is registered as a Personal Information Controller ("PIC") under the DPA.

By registering an account with aoe6mm or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not register an account or use the aoe6mm platform.

aoe6mm collects personal data in the following categories, depending on how you interact with the platform:

A. Registration and Identity Data

• Full legal name (as it appears on your government-issued Philippine ID)
• Date of birth (used to verify the 21+ age requirement)
• Residential address in the Philippines
• Email address
• Philippine mobile number
• Username and encrypted password (we do not store passwords in plaintext)

B. Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents, which may include: PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or voter's ID
• Proof of address documents (utility bills, bank statements, barangay certificates)
• Selfie photographs where required for liveness verification

C. Financial and Transaction Data

• GCash account number or Maya account linked to deposits and withdrawals
• Bank account details (BPI, BDO, Metrobank) used for withdrawals
• Deposit and withdrawal transaction records including amounts, timestamps, and method used
• Bonus and promotional credit records

D. Gameplay and Activity Data

• Games played, bet amounts, win/loss records, session durations
• Sports betting selections including events, odds, and stakes
• Bonus wagering activity and promotional participation history
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

E. Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 10)

F. Communication Data

• Content of live chat sessions, emails, and other support communications with aoe6mm
• Survey responses and feedback submitted through the platform

aoe6mm collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in promotions, you provide data directly to aoe6mm.
• Automatically during platform use: When you access the aoe6mm platform, technical data including your IP address, device information, and session data is automatically collected through our servers and analytics infrastructure.
• Through cookies and similar technologies: The aoe6mm platform uses cookies, web beacons, and local storage to maintain your login session, remember preferences, and analyze platform usage. See Section 10 for full details.
• From third-party service providers: Licensed KYC verification providers may supply identity verification outcomes to aoe6mm. Payment processors (GCash, Maya, BPI, BDO) may provide transaction confirmation data. Fraud prevention services may provide risk assessment signals.
• From regulatory sources: PAGCOR or AMLC may provide aoe6mm with information relevant to a specific account in the course of regulatory compliance.

aoe6mm processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and managing your aoe6mm player account, including password resets, login authentication, and account security monitoring.
• Identity Verification: Confirming your identity and age (21+) as required by PAGCOR regulations and aoe6mm's KYC policy.
• Transaction Processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other supported Philippine payment methods.
• Regulatory Compliance: Meeting obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160 as amended), AMLC reporting obligations, and the DPA.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, unauthorized account access, money laundering, match-fixing, and multi-accounting.
• Customer Support: Responding to support inquiries, resolving complaints, and improving service quality through interaction records.
• Platform Improvement: Analyzing aggregated gameplay and behavioral data to improve game selection, platform performance, and user experience for Filipino players.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and trigger responsible gaming interventions where appropriate.
• Marketing Communications: Sending promotional emails and in-platform notifications where you have consented to receive them (see Section 13 for opt-out instructions).
• Legal and Dispute Resolution: Retaining and using data as evidence in disputes, legal proceedings, or regulatory investigations.

Under the Data Privacy Act of 2012, aoe6mm relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary to perform the contract between you and aoe6mm — specifically, to operate your player account, process transactions, and deliver the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing conditions, AMLC reporting obligations, and the Data Privacy Act itself.
• Legitimate Interests: aoe6mm has legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement that require limited processing of your data. We balance these interests against your privacy rights.
• Consent: For non-essential processing such as marketing communications and certain cookie uses, aoe6mm relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

aoe6mm does not sell your personal data. We share your data with third parties only in the following limited circumstances:

• Licensed Game Providers: Providers such as Pragmatic Play, PG Soft, and Evolution Gaming receive limited session data (such as player ID and balance) necessary to deliver their game content within the aoe6mm platform.
• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other payment providers receive the financial details necessary to process your deposit or withdrawal transactions.
• KYC and Identity Verification Providers: Licensed third-party KYC service providers receive the identity documents you submit to verify your age and identity on behalf of aoe6mm.
• Fraud Prevention and Security Services: aoe6mm may share limited technical data (such as IP addresses and device fingerprints) with fraud detection service providers to identify and prevent platform abuse.
• Regulatory and Law Enforcement Authorities: aoe6mm will disclose personal data to PAGCOR, AMLC, the National Privacy Commission, or Philippine law enforcement authorities when legally required to do so, including in response to valid legal orders, warrants, or regulatory directions.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by aoe6mm may access personal data on a confidential, need-to-know basis.

All third parties with whom aoe6mm shares personal data are required to handle that data in accordance with the DPA and to use it only for the specific purpose for which it was shared.

Some of aoe6mm's third-party service providers — in particular, licensed game providers and certain cloud infrastructure services — may process data in countries outside the Philippines. Where such international transfers occur, aoe6mm ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine DPA requirements.

These safeguards include:

• Contractual data processing agreements that impose DPA-equivalent obligations on the receiving party.
• Transfer only to entities located in countries recognized by the NPC as providing adequate levels of data protection.
• Where no NPC adequacy recognition exists, transfers proceed only where the specific recipient has implemented appropriate technical and organizational security measures acceptable under Philippine data privacy standards.

By using the aoe6mm platform and accepting this Policy, you consent to such international transfers of your data subject to the safeguards described above.

aoe6mm retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your active aoe6mm account relationship plus a period of five (5) years following account closure, as required by AMLC regulations.
• KYC and Identity Documents: Retained for a minimum of five (5) years after the end of the business relationship, in compliance with Anti-Money Laundering Act obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Communications: Retained for up to three (3) years from the date of the communication unless retention is required for an ongoing dispute or legal matter.
• Technical and Device Data: Generally retained for up to twelve (12) months, after which it is deleted or anonymized.
• Marketing Consent Records: Retained until you withdraw consent, plus six (6) months to process the withdrawal.

Following the applicable retention period, aoe6mm will securely delete or anonymize your personal data such that it can no longer be associated with you as an individual.

aoe6mm implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

• Encryption in Transit: All data exchanged between your device and aoe6mm's servers is encrypted using TLS 1.2 or higher (SSL). This includes login, registration, deposits, withdrawals, and all other platform interactions.
• Encryption at Rest: Sensitive personal data stored on aoe6mm's systems, including KYC documents and financial data, is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within aoe6mm's systems is restricted to staff and contractors on a strict need-to-know basis, enforced by role-based access controls and multi-factor authentication for administrative systems.
• Regular Security Audits: aoe6mm conducts periodic internal and third-party security assessments of its platform and data handling infrastructure.
• Incident Response: aoe6mm maintains a data breach response procedure. In the event of a personal data breach that poses a real risk to Filipino players, aoe6mm will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

aoe6mm uses cookies — small text files stored on your device — and similar technologies (web beacons, local storage) to operate and improve the platform. The following types of cookies are used:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in to your aoe6mm account during a browsing session. These cannot be disabled without preventing the platform from working.
• Functional Cookies: Used to remember your preferences, such as language and display settings, between sessions.
• Analytics Cookies: Used to collect aggregated, anonymized information about how Filipino players navigate and use the aoe6mm platform, helping us improve performance and game discovery.
• Security Cookies: Used to detect and prevent fraudulent activity, including login anomalies and multi-accounting indicators.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies or to delete existing cookies. Please note that disabling cookies may affect your ability to use certain features of the aoe6mm platform.

aoe6mm does not use third-party advertising cookies or permit external advertisers to place tracking cookies on the aoe6mm platform.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by aoe6mm:

To exercise any of the above rights, please contact aoe6mm's Data Protection Officer (DPO) at the email address provided in Section 16. aoe6mm will acknowledge your request within 5 business days and provide a substantive response within 15 business days. In complex cases, we may extend this period by an additional 15 business days with prior notification.

The aoe6mm platform is strictly for persons aged 21 years and above. aoe6mm does not knowingly collect personal data from anyone under the age of 21. The collection of data from persons under 21 is not a permitted purpose under any circumstances on the aoe6mm platform.

If you are a parent or guardian and you believe your child has created an account on the aoe6mm platform, please contact our DPO at the email in Section 16 immediately. We will investigate and act promptly.

aoe6mm may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and special offers available to Filipino players — but only where you have expressly consented to receive such communications during registration or in your account settings.

You may withdraw your consent to marketing communications at any time by:

• Clicking the "Unsubscribe" link included at the bottom of every marketing email sent by aoe6mm.
• Updating your communication preferences in your aoe6mm account settings under "Notification Preferences".
• Contacting aoe6mm customer support via live chat or the email address in Section 16.

Withdrawal of marketing consent will be processed within 5 business days. Please note that even after unsubscribing from marketing, aoe6mm will continue to send you essential service communications — such as account verification notices, deposit confirmations, withdrawal status updates, and security alerts — as these are necessary for the operation of your account and cannot be opted out of while your account remains active.

The aoe6mm platform does not contain links to external third-party websites as a general matter of policy. However, where third-party game content is accessed within the aoe6mm platform (via embedded game providers), those providers operate under their own privacy policies and are subject to their own data handling practices.

aoe6mm is not responsible for the privacy practices of third-party game providers beyond the contractual obligations those providers owe to aoe6mm as data processors. aoe6mm requires all third-party game providers operating within its platform to comply with the DPA and to process player data only for the purpose of delivering game services.

aoe6mm reserves the right to update or amend this Privacy Policy at any time. The effective date at the top of this Policy will be revised to reflect each update.

Where changes are material — for example, where we expand the categories of data we collect, change the purposes for which data is used, or add new categories of third-party recipients — aoe6mm will provide advance notice to registered players via email and through a prominent in-platform notification. We will provide a minimum of 14 days' advance notice for material changes.

Your continued use of the aoe6mm platform after a revised Policy becomes effective constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should discontinue use of the platform and may request account closure in accordance with the Terms & Conditions.

aoe6mm has appointed a Data Protection Officer ("DPO") as required under the Data Privacy Act of 2012. The DPO is responsible for overseeing aoe6mm's data privacy compliance program and serves as the primary point of contact for data subject rights requests and privacy-related inquiries.

If you are not satisfied with aoe6mm's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines, which maintains a complaints procedure accessible through the NPC's official channels.

For general customer support inquiries (not privacy-related), the aoe6mm live chat support team is available 24/7 in English and Filipino through the platform.